Authenticity and transparency are must-haves for any successful company. It is imperative to provide customers and prospective customers with the knowledge needed to make informed buying decisions.

For Siteimprove, one way in which we do this is by encouraging our customers to share their feedback. This knowledge drives our world-class solution to empower teams to understand, prioritize, and optimize the performance of their website.

We are honored to announce that based on customer feedback given via G2 Crowd’s independent business solution review platform, we have been named a market leader in three categories of their Fall 2018 Grid Report: Best Digital Analytics Software, Best SEO Software and Best Digital Governance Software.

For Christian Borresen, director of customer experience at Siteimprove, this vote of confidence is a testament to Siteimprove’s commitment to providing excellent customer service.

“Being ranked a market leader shows me we’re doing a great job of looking after our customers,” said Borresen. “It’s easy to focus on getting new customers, but satisfied customers are the backbone of a successful company. These results make me proud of the work we do and grateful to our customers for taking the time to share their Siteimprove experience.”

Companies are ranked by customer satisfaction (based on user reviews) and market presence (based on market share, vendor size, and social impact) and placed into four categories on the Grid. Products in the leader quadrant are rated highly by G2 Crowd users and have substantial market presence scores.

Talking about the rankings, Michael Fauscette, chief research officer at G2 Crowd, said “Rankings on G2 Crowd reports are based on data provided to us by real users. We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

Siteimprove is also one of the highest rated companies in the Website Accessibility Software category, which does not yet have enough companies reviewed to formulate a grid report.

To learn more about Siteimprove’s comprehensive cloud-based Digital Presence Optimization (DPO) software and how its eye-opening insights empower teams understand, prioritize, and optimize the performance of their website request a demo.