Capture Visitor Feedback

With Siteimprove Feedback, visitors can leave comments and reviews directly on a page to help take your digital presence to the next level. It adds a qualitative dimension to your quantitative data—because one without the other is only half the truth.

Image of Siteimprove's Feedback feature showing an exemplary visitor comment

Capture Visitor Ideas

Sometimes a fresh perspective from the outside is precisely what your website needs. Feedback gives visitors an instant, unobtrusive way to share their opinions and experiences, which you can incorporate into small fixes or use as inspiration for an entire redesign.

Image of Siteimprove's Feedback feature that gives an overview of all pages with feedback surveys

Data Analysis Made Easy

It takes proper analysis to make data valuable. Feedback presents the collected replies in a clean and easy-to-interpret manner, and detailed tables illustrate which pages are perceived well and which cause your visitors trouble. Word clouds display keywords and give an idea of the overall mood among your website's users.

Image of Siteimprove's Feedback feature showing an exemplary word cloud

Enhance the User Experience

Comments such as “I can’t find...” or “This isn’t working" enable you to connect the actual user experience with the numerical data behind it. Equipped with this knowledge, you can identify and remove current flaws to create an outstanding digital experience that leaves a lasting impression on visitors.

Image of Siteimprove's Feddback feature showing the first step of the survey creation process

Turn-Key Setup

Feedback is simple to set up and easy to use from day one. You can add one or multiple surveys to your site without the need for a pricy consultant or excessive preparation. Once you receive the first replies, you can take immediate action by fixing issues or forwarding feedback straight to relevant stakeholders.