GOVERNMENT

Offer a winning constituent experience

Reconsidering your current strategy or just monitoring its effectiveness over time? With Siteimprove, you can modernize your digital presence, ensure accessibility and compliance, and offer your site visitors empowering self-serve experiences that save everyone time.

And that's not all: Our platform gives your team everything they need to make actionable, data-backed decisions that benefit your entire jurisdiction.

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The average tenure of a government Siteimprove customer is 9 years

Section 508 and Title II

Section 508

Section 508 of the Rehabilitation Act requires that federal agencies, as well as contractors and subcontractors who work with federal agencies, build Information and Communication Technology (ICT) that is developed, procured, maintained, or used be accessible to people with disabilities.

Specifically, digital content created by these entities must meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level A and AA technical standard.

Section 752

Section 752 of the Consolidated Appropriations Act was enacted by Congress in 2023 and stipulates that entities that fall under Section 508 complete a 105-question assessment annually.

The data collected in this annual assessment is then shared with the General Services Administration (GSA) and the Department of Justice (DOJ) for their reports to Congress.

Section 752 audits make accessibility a budget safeguard for federal funding.

Title II

As part of the Americans with Disabilities Act (ADA), Title II mandates that websites and digital content of state and local governments comply with WCAG 2.1 Level A and AA.

Siteimprove offers tools that scan all content on your sites, including PDFs and other documents, for issues with Title II and WCAG conformance.

List of Web Content Accessessibility Guidelines (WCAG) success criteria and pages with duplicate content on similar pages and page views.

Dashboard showing line graph of overview and comparisons and line graph of visits in the the last 30 minutes.

Dashboard showing scores for content quality, content freshness, security, user experience and table of issues that if fixed would improve DCI score.

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What makes us the right fit?

Get insights automation can’t deliver

Automated tools can’t capture the full experience of assistive technology users or users with disabilities as they navigate your site. Siteimprove’s accessibility testing combines automation with expert human reviews, giving you a complete, accurate picture of your digital experience—so you can meet compliance standards and serve every visitor effectively.

Manual testing is required to fully cover all the WCAG success criteria that make up the technical standards in current accessibility regulations.

Highly trained and certified manual testing specialists are your best bet for detecting issues that even the most robust automated testing won’t detect.

Accessibility compliance

Our platform ensures that government digital content complies with WCAG, ADA, and Section 508 standards.

Fix broken links or alt-text issues directly from your dashboard — no more toggling between CMS, analytics, and reports. Plus, Siteimprove regularly identifies and removes outdated content so that every visitor lands on exactly what they’re looking for.

Content quality assurance

Broken links, embarrassing misspellings, inaccessible content, and outdated pages don’t stand a chance against us. Remember: The quality of your content signals the quality of your information and services — for every user, on every page.

SEO strategy

Government websites carry a long memory — and that legacy content? It’s often inaccessible, outdated, and undiscoverable.

Siteimprove gives you the data to decide what to fix, archive, or elevate.

When your SEO is faultless and yields relevant search results for site visitors, it reinforces their satisfaction and trust in your agency.

Constituent behavior insights

What pages are users abandoning? What content gets ignored on mobile? How are they finding us?

Siteimprove gives you the answers — not assumptions. Use behavioral insights to drive performance benchmarks and diagnostics across multiple properties.

The Mile High City soars to new heights

"When the City and County of Denver needed to make their site more accessible, a web team of two seized the opportunity to make their work — and that of dozens of content authors across the organization — more efficient. Siteimprove made it happen."

Chad Menard

Senior Web Administrator

City and County of Denver

Read the case study

ON DEMAND WEBINAR

Ready for Title II? How to Unlock its Benefits in Your Organization

Digital accessibility isn’t just about meeting requirements—it’s about building better experiences for everyone.

Watch the on-demand webnar Learn everything you need for Title II.

Siteimprove for Government FAQs

Siteimprove helps government entities by flagging accessibility issues that need fixing and regularly identifying and assisting with the removal of outdated content to maintain compliance and a good user experience.

Siteimprove helps government agencies comply with key digital regulations and standards including WCAG, ADA, Section 508, and Title II.

Yes, Siteimprove can improve the SEO of government websites, helping ensure that content is easily found by citizens seeking information and services, which reinforces user satisfaction and trust.

Siteimprove's AI Remediate feature can suggest and automatically resolve identified issues down to the codebase level, streamlining the process of fixing problems on government websites.