We’re at your service

Siteimprove meets every customer where they're. Just about everyone needs a partner by their side when they’re getting their feet wet with our products, while others need expert guides as they navigate niche aspects of accessibility and digital marketing.

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No matter the scenario,
your success is our top priority

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Platform onboarding

Looking for a more robust intro? We'll guide you through making the most of the products you've selected and even assist with adjusting workflows. Your team will be paired with a strategic engagement manager and an implementation specialist who will oversee a six-week process that covers strategizing, configuration, and training.

We'll wrap up our engagement with a review to confirm your team fully grasps all the nuances of Siteimprove's tools.

Accessibility testing

Our experts have CPACC (Certified Professional in Accessibility Core Competencies), WAS (Web Accessibility Specialist), and CPWA (Certified Professional in Web Accessibility) qualifications; their manual testing probes every corner of your site while their deep knowledge of WCAG conformance and assistive technologies informs their recommendations.

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Digital accessibility consulting

Getting it right with accessibility demands attention to detail and a broader understanding of requirements across regions. Siteimprove's certified subject matter experts know the ins and outs of technical implementation and testing procedures; they also keep up with trends and changes in Web Content Accessibility Guidelines (WCAG).

Digital marketing consulting

Need help getting your marketing on the right track? We ve got consultants standing by who can help you and your team with ads, analytics, SEO, and web performance so that you can start reaping maximum results, faster.

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Customer education

For digital marketers aiming to expand their understanding of the Siteimprove tool and all its capabilities, there's Frontier: A comprehensive customer education site that includes dozens of courses and even certifications.

Our professional services menu:

Foundation Package

This basic package includes support for core elements such as accessibility or SEO. We can help you build your strategy for improvements or help you initiate your process; this is a perfect fit for small teams and beginners.

1 hr/month with a maximum of 12 hrs/year

Growth Package

Some businesses need more advanced support to help them prioritize and action findings around accessibility and SEO. With this package, digital marketing teams can assess what they currently have in place and refine it.

3 hrs/month with a maximum of 36 hrs/year

Premier Package

Medium- to large-sized teams with mature accessibility and SEO programs often need comprehensive, in-depth support. This is an ideal package for teams looking to maximize their use of Siteimprove products: It provides robust guidance on action items and advice on scaling a team.

5 hrs/month with a maximum of 60 hrs/year

Siteimprove Experts

Across the company, experts inform our products, our strategy, and our content. We’re proud to have them on board.

Christina Adams_Senior Manager, Digital Accessibility

Christina is a Certified Professional in Web Accessibility (CPWA) with extensive experience in web development and user experience design. She has helped numerous organizations optimize their digital products and processes by combining technical expertise with user-centered design, all with the goal of creating accessible and innovative solutions that empower diverse audiences. Additional certifications: CPACC and WAS, International Association of Accessibility Professionals (IAAP).

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Diane Kulseth_Digital Marketing Consulting Manager

Diane works with clients to build a stronger digital marketing strategy and oversees the various service offerings Siteimprove provides customers. With over 15 years of cross-vertical experience, Diane enjoys digging into and solving complex digital marketing problems that customers face so they can connect with qualified audiences and increase their brand reach. As a speaker at dozens of events, including SMX and Digital Summit, Diane evangelizes for the importance of effective digital marketing strategy, execution, and reporting. Certifications: Product Marketing Core Certification and Go-To-Market Masters from the Product Marketing Alliance.

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Jeremy Gonzales_Senior Digital Accessibility Specialist

With ten years of experience identifying, prioritizing, and remediating digital accessibility barriers and web development, Jeremy has an expert level of understanding of WCAG, ARIA, and other accessibility best practices, along with testing websites and apps using assistive technologies such as JAWS, NVDA, VoiceOver and TalkBack. Jeremy conducts robust manual accessibility audits for customers of all sizes in the higher education, local government and financial industries. He also provides accessibility consulting and trainings for digital content and development teams. Certifications: WAS (Web Accessibility Specialist) from the International Association of Accessibility Professionals (IAAP).

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Jennifer VonYeast_Principal Digital Accessibility Specialist

Jenny is responsible for review of websites for compliance with standards such as WCAG, Section 508, and ADA and is an expert in accessibility testing, both with automated tools and manually with screen readers and other devices. A meticulous approach to her work ensures that the sites she tests are fully compliant with regulatory and accessibility standards. Certifications: CPACC (Certified Professional in Accessibility Core from the International Association of Accessibility Professionals (IAAP)

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Lisan Hasnain_Digital Accessibility Specialist

As an experienced digital accessibility tester, Lisan audits customer websites for issues that run counter to WCAG, Secton 508, and ADA standards. He works with devices such as screen readers for manual testing and is an expert in automated accessibility testing and remediation. His work at Siteimprove has included accessibility testing for customers of all sizes in education and healthcare, as well as in local government. Certifications: CPACC (Certified Professional in Accessibility Core from the International Association of Accessibility Professionals (IAAP)

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