Siteimprove as a data processor

When providing services through the Siteimprove Intelligence Platform, Siteimprove operates as a data processor under the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and a Service Provider under the California Consumer Privacy Act (“CCPA”).

Any personal data processed by Siteimprove when providing the services is processed according to the direct and documented instructions from a data controller or Business, as applicable, i.e. the customer.

As the processor of Customer data, Siteimprove encourages all customers to enter into a DPA with Siteimprove, but it is the responsibility of the customers as data controller or Business to ensure a DPA is signed. Siteimprove’s legal team is committed to entering into customer DPA on either party terms and has processes in place to ensure a swift DPA review process.

Customers wishing to use Siteimprove's DPA template, can download it from this site. Customer can either sign and send us the DPA as it is, or send us their comments to our DPA and we will work together on drafting a final version.

Siteimprove's standard GDPR DPA template can be downloaded here.

Siteimprove's standard CCPA DPA template can be downloaded here.

Contact information for signed DPAs and comments: legal@siteimprove.com